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Tokenisation: Myths vs. Realities
article Capital Markets

Tokenisation: Myths vs. Realities

Wednesday, 24 June 2026

A simple guide to what tokenisation does (and does not) mean for your company and your shareholders.

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Tokenisation Explained - A Practical Guide For Public Issuers
article Capital Markets

Tokenisation Explained - A Practical Guide For Public Issuers

Wednesday, 24 June 2026

Tokenisation is reshaping how ownership is recorded and serviced. This guide explores what it means for issuers, and how to approach it with confidence.

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Handling Volume Spikes: Scaling BNPL Customer Operations Safely
article Customer Engagement

Handling Volume Spikes: Scaling BNPL Customer Operations Safely

Monday, 15 June 2026

BNPL regulation is set to drive a surge in customer demand, complexity, and risk from July 2026, putting unprecedented pressure on customer operations. Here, EQ Customer Resolutions explore how firms can scale safely, maintain control, and protect outcomes through flexible, specialist resourcing.

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FCA Review Of Listing Rules For Investment Trusts
article Capital Markets

FCA Review Of Listing Rules For Investment Trusts

Monday, 15 June 2026

The FCA’s latest review of Listing Rules for investment trusts highlights a continued focus on shareholder rights, governance and managing conflicts of interest. Here’s what issuers need to know.

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Sharesave At 46: Why It Still Matters In Today’s Workplace
article Employee Engagement

Sharesave At 46: Why It Still Matters In Today’s Workplace

Wednesday, 10 June 2026

Sharesave turns 46, and remains a simple, trusted way for employees to save, build ownership and strengthen long‑term engagement.

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How Insight Led Complaint Handling Makes The Difference
article Customer Engagement

How Insight Led Complaint Handling Makes The Difference

Friday, 5 June 2026
As the FCA’s H2 2025 data highlights the need for firms to better harness complaints MI to evidence Consumer Duty outcomes, EQ Customer Resolutions reviews actions firms can take to adjust and improve. 
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