EQ Views
Understanding Customer Data Insights
Wednesday, 19 January 2022Iola Sanger of Freeman Grattan Holdings joins Jen Towers and Jonathan Britten of EQ Customer Resolutions to discuss the importance of truly understanding customer data and using those insights to make business process improvements.
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As DNS Reaches A Key Milestone Of 250,000 Notifications, What Does That Mean For Users And Members?
Thursday, 13 January 2022As the Death Notification Service reaches 250,000 notifications, we look at the difference this service has made to businesses and end-users.
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Supporting Vulnerable Customers And Staff
Thursday, 16 December 2021Stuart Simpson and Amanda Rochford from Equiniti discuss the complex issue of vulnerability and the importance of effective staff training.
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Restaurant Chain Vouchers Fit The Bill
Friday, 10 December 2021Discover how EQ client Mitchells & Butlers build shareholder and customer engagement through their shareholder perks programme.
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Share Capital Resolutions During The 2021 AGM Season
Friday, 10 December 2021The vast majority of companies of all sizes put forward a resolution at every AGM to give authority to the directors to allot shares in the company. The most common authority requested is for authority to allot up to two thirds of issued share capital.
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Board Scrutiny During The AGM Season
Thursday, 9 December 2021Shareholders have continued to use their voting power to highlight concerns around governance by voting against the chair of the board and/or the chairs of board committees.
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