EQ Views
FCA Releases Latest Complaints Data
Friday, 28 April 2023As the FCA releases its latest complaints data, we look at how this can help firms ahead of the Consumer Duty.
Read More
Next Generation Complaint Management – The rise of AI (ChatGPT) and Automation Tools
Tuesday, 25 April 2023The key to a successful complaint management strategy is having a process and dedicated complaints management system that lends itself to ease-of-use, accessibility, and timely communications. See how AI (ChatGPT) and Automation tools are part of the solution.
Read More
Motor Finance And Consumer Duty – Three Key Areas Of Focus
Tuesday, 25 April 2023EQ reviews the FCA's three key areas for motor finance firms to focus on when implementing the Consumer Duty.
Read More
Designing Better Rectification and Remediation Programmes
Wednesday, 19 April 2023Be prepared with our 7-step approach and methodology, proven to deliver successful rectification and remediation programmes.
Read More
Equiniti Supports M&S’s Digital Share Ownership Transformation
Wednesday, 19 April 2023Digitisation of the share registration industry is long overdue and is a change that EQ strongly supports. The recent M&S ‘Share Your Voice’ campaign aligns with our view of how the industry could be developed for the better; maximising the benefit to companies and shareholders.
Read More
2023 CGPro Network Monthly Update - April
Friday, 14 April 2023Spring is sprung and we’re now fully into the 2023 Annual General Meeting (AGM) season! Activity levels are high and no more so than following our successful 8 March webinar on “AGM – 2023 themes that will drive voting outcomes”.
Read More