EQ Views
Transforming the Higher Education Complaints & Feedback Management Landscape
Friday, 25 August 2023The increasing number of complaints within the higher education sector has raised concerns about the overall quality of education and student experiences. EQ reviews how the introduction of a specialised complaints management system holds significant promise in addressing this issue.
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The Role A Specialised Complaints Management System Can Play Under The New Consumer Duty
Monday, 21 August 2023The Consumer Duty adds an extra layer of responsibility to ensure fair treatment and transparency when dealing with consumers. EQ explores how using technology can help firms to effectively navigate these new regulatory requirements, while simultaneously enhancing customer satisfaction.
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EQ Shareholder Services Industry Monthly Update - August 2023
Wednesday, 9 August 2023Keeping you up-to-date with industry changes and news impacting the world of share registration and employee share plans.
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EQ Expert: Steve Banfield
Wednesday, 9 August 2023We caught up with Steve as part of The EQ Experts series that spotlights our talented colleagues here at Equiniti.
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2023 CGPro Network Monthly Update - August
Friday, 4 August 2023We share a sneak preview into what we, at EQ, have seen over the 2023 Annual General Meeting season…so far!
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Take Control Of your Investor Targeting Programme
Thursday, 27 July 2023Ensuring that you have the best shareholder profile can be a complex task. Mark Robinson outlines six key steps to achieve successful investor targeting.
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