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Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management
article Customer Engagement

Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management

Thursday, 9 November 2023

We look at 10 ways in which gambling firms can use complaints data to meet regulatory obligations, allow them to prioritise customer well-being, and take steps to mitigate the potential negative impacts of their services. 

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The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management
article Customer Engagement

The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management

Monday, 6 November 2023

FinTechs are transforming the way we handle finances, offering speed, convenience, and access to services like never before. However, managing customer service and complaints remains key and here, we explore why fast-growing FinTech companies should take complaints seriously.

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CRESTPay Dividend Payment Service
article Capital Markets

CRESTPay Dividend Payment Service

Friday, 3 November 2023

In today’s fast-paced digital world, convenience and security are paramount in the realm of financial transactions. CRESTPay is a dividend payment service that supports these requirements.

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EQ Monthly Bulletin - November 2023
article Capital Markets

EQ Monthly Bulletin - November 2023

Wednesday, 1 November 2023

Keeping you up-to-date with industry changes and news impacting the world of share registration and employee share plans.

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Introducing EQ Boost: Maximising The Value Of Your Dividends
article Capital Markets

Introducing EQ Boost: Maximising The Value Of Your Dividends

Monday, 30 October 2023

Dividends have long been regarded as a way to provide shareholders with a return on their investment. But what if there was a way to take dividends to the next level? There is now, with EQ Boost.

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EQ’s UK Shareholder Services Annual Conference 2023
article Capital Markets

EQ’s UK Shareholder Services Annual Conference 2023

Thursday, 26 October 2023

This year’s conference covered themes around digitisation, technology, legislation, and ESG. Aspects that are all key to UK PLCs and their stakeholders.

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