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Customer Engagement
6 Ways To Make Your Bereavement Support Customer-Centric From The First Moment
Monday, 11 March 2019Is there a more important time to get your customer service right than when dealing with a death? Based on our experience ensuring we offer a best practice bereavement process through our specialist Benefactor team, here are Equiniti’s tips on making that first touchpoint first-class.
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Customer Engagement
End-To-End Complaints Management
Tuesday, 31 October 2017Scott Shields, Managing Director - Equiniti Charter, explains how client collaboration is key.
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